Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Welcome! You can raise a Help & Support request from the options provided below for Lifeeazy.
Suggest a new feature / improvement
Let us know your idea for a new feature or improvement.
Required fields are marked with an asterisk*
{"xsrfToken":"c5c24c3c9d32126db55e42f9f15f30281c4343ce_lout","branding":{"id":"5","key":"vhhs","name":"Vivify Healthcare | Help & Support Desk","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/16","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#3289ba","headerLinkHoverBGColor":"#3289ba","headerBadgeColor":"#3289ba"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8186f932-215f-43ca-b7c4-fd025bca627d/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NjZmOTM5Yi0zODY4LTRjOGQtYjlhMS0zYTg0NTQ0ZjZjZGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgxODZmOTMyLTIxNWYtNDNjYS1iN2M0LWZkMDI1YmNhNjI3ZCI6WyJyZWFkIl19LCJleHAiOjE3Njg4OTgxMDIsIm5iZiI6MTc2ODg5NzUwMn0.bGyw3xdexf4hW-nl68MqEXrufAfQtbLtop6jPkc_0Zs&client=466f939b-3868-4c8d-b9a1-3a84544f6cde&mode=fit","logoId":"8186f932-215f-43ca-b7c4-fd025bca627d","isLogoAvailable":true,"helpCenterTitle":"Welcome to Support Center","sharedPortalName":"Help & Support Desk","userInitialAnnouncementHeader":"We are Hiring","userInitialAnnouncementMessageWiki":"<p><a href=\"https://vivifyhealthcare.com/job-openings/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Hot Jobs </a> <br> 1. Technical Lead <br> 2. Mobile App Developer (Flutter) <br> <a href=\"https://vivifyhealthcare.com/job-openings/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Job Openings </a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to Support Center","sharedPortalName":"Help & Support Desk","announcementHeader":"We are Hiring","announcementMessage":"[Hot Jobs | https://vivifyhealthcare.com/job-openings/] \n1. Technical Lead \n2. Mobile App Developer (Flutter) \n[Job Openings | https://vivifyhealthcare.com/job-openings/]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#319ed9","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1e2c8fa2-2772-4598-92ae-d1805b8b2178/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NjZmOTM5Yi0zODY4LTRjOGQtYjlhMS0zYTg0NTQ0ZjZjZGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFlMmM4ZmEyLTI3NzItNDU5OC05MmFlLWQxODA1YjhiMjE3OCI6WyJyZWFkIl19LCJleHAiOjE3Njg4OTgxMDIsIm5iZiI6MTc2ODg5NzUwMn0.FYiFzZMjdS6FkYi_Po_g9l5dYOrRNb4W6Fi9DzVY7DU&client=466f939b-3868-4c8d-b9a1-3a84544f6cde&height=300&mode=fit","bannerMediaApiFileId":"1e2c8fa2-2772-4598-92ae-d1805b8b2178","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"vhhs","projectId":10100,"serviceDeskId":5,"name":"Vivify Healthcare | Help & Support Desk","description":"<p>Welcome! You can raise a Help & Support request from the options provided below for Lifeeazy.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"10138","name":"Demo","descriptionHtml":"","callToAction":"Demo","introHtml":"<p>Demo / POC Request</p>","icon":10300,"iconUrl":"https://vivifyhealthcare.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10300","groups":[5],"key":""},{"id":"10102","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10314,"iconUrl":"https://vivifyhealthcare.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[5],"key":""},{"id":"10103","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10303,"iconUrl":"https://vivifyhealthcare.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[5],"key":""},{"id":"10104","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10322,"iconUrl":"https://vivifyhealthcare.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[5],"key":""},{"id":"10101","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://vivifyhealthcare.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[5],"key":""}],"reqGroups":[{"id":5,"name":"General"}],"orderMapping":{"5":[10101,10102,10103,10104,10138]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"VHCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NjZmOTM5Yi0zODY4LTRjOGQtYjlhMS0zYTg0NTQ0ZjZjZGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Njg4OTg3MDIsIm5iZiI6MTc2ODg5NzUwMiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.QnC2aehQH_BIw8RvWMuAP9Fnl3k7kdx3F2oBM7cxNcE","targetCollection":"upload-project-10100","endpointUrl":"https://api.media.atlassian.com","clientId":"466f939b-3868-4c8d-b9a1-3a84544f6cde","tokenDurationInMins":20}},"reqCreate":{"id":10104,"projectId":10100,"issueType":{"id":"10104","name":"Suggest a new feature / improvement"},"form":{"name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","intro":"<p>Let us know your idea for a new feature or improvement.</p>","instructions":"","icon":10322,"iconUrl":"https://vivifyhealthcare.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"cascadingselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:cascadingselect","fieldId":"customfield_10219","fieldConfigId":"10346","label":"Request Related to Product or Services","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10332","label":"Product","selected":false,"children":[{"value":"10334","label":"Lifeeazy","selected":false,"children":[]},{"value":"10335","label":"Lifeeazy Pro","selected":false,"children":[]}]},{"value":"10333","label":"Service / Solutions","selected":false,"children":[{"value":"10336","label":"Data Digitization","selected":false,"children":[]},{"value":"10337","label":"Chatbots","selected":false,"children":[]},{"value":"10338","label":"KPI / Data Analytics","selected":false,"children":[]},{"value":"10339","label":"DevOps / Managed Service","selected":false,"children":[]},{"value":"10340","label":"Custom Solution","selected":false,"children":[]}]}]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due date","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/10104","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/10104","calendarParams":{"firstDay":0,"date":"2026-01-20T13:55:03+0530","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NjZmOTM5Yi0zODY4LTRjOGQtYjlhMS0zYTg0NTQ0ZjZjZGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Njg4OTg3MDMsIm5iZiI6MTc2ODg5NzUwMywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.eCjpPFlyl2KRRwCzOyMKkNFXVZCAW3TxVGmLhmScLqA","targetCollection":"upload-project-10100","endpointUrl":"https://api.media.atlassian.com","clientId":"466f939b-3868-4c8d-b9a1-3a84544f6cde","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:awssc-jsd-connector__sd-portal-request-create-product-to-provision","name":"","html":"<div class=\"ap-container\" id=\"ap-awssc-jsd-connector__sd-portal-request-create-product-to-provision\">\n\n <div class=\"ap-content \" id=\"embedded-awssc-jsd-connector__sd-portal-request-create-product-to-provision\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"awssc-jsd-connector\",\n \"uniqueKey\":\"awssc-jsd-connector__sd-portal-request-create-product-to-provision\",\n \"key\":\"sd-portal-request-create-product-to-provision\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.request.create.property.panels\", \"title\":\"\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-awssc-app.services.atlassian.com/select-product-customer-portal?requestTypeId=10104&serviceDeskId=5&xdm_e=https%3A%2F%2Fvivifyhealthcare.atlassian.net&xdm_c=channel-awssc-jsd-connector__sd-portal-request-create-product-to-provision&cp=&xdm_deprecated_addon_key_do_not_use=awssc-jsd-connector&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjNzc0OWMwYjJiODQ5Yzg3YjM4ZWE1NmVjMWU5NTdjNDdkMmFlMTRjMDVhMjAxN2EzZmVjNDI2MDdkYjg3ZmZhIiwiaXNzIjoiM2NjY2E5NzItOWRlZC0zN2RjLTg3MGItZWU3NGI5MjU1NTRkIiwiY29udGV4dCI6e30sImV4cCI6MTc2ODg5ODQwMiwiaWF0IjoxNzY4ODk3NTAyfQ.y9QZHExUeUdvCvretwOGEECR673_IyYS2xvYDpPE0nM\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjNjY2NhOTcyLTlkZWQtMzdkYy04NzBiLWVlNzRiOTI1NTU0ZCIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL3ZpdmlmeWhlYWx0aGNhcmUuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvdml2aWZ5aGVhbHRoY2FyZS5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJWSENTIiwiaWQiOiIxMDEwMCJ9fX0sImV4cCI6MTc2ODg5ODQwMiwiaWF0IjoxNzY4ODk3NTAyfQ.xANc83vsM9q03Gm02BevOTxlgneMPJz07XFyCG0-ZJY\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://vivifyhealthcare.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://vivifyhealthcare.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"VHCS\\\",\\\"id\\\":\\\"10100\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"VHCS\\\",\\\"project.id\\\":\\\"10100\\\",\\\"servicedesk.serviceDeskId\\\":\\\"5\\\",\\\"servicedesk.requestTypeId\\\":\\\"10104\\\"}\",\n \"timeZone\":\"Asia/Calcutta\",\n \"origin\":\"https://jsd-awssc-app.services.atlassian.com\",\n \"hostOrigin\":\"https://vivifyhealthcare.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"legacyPropertyPanels":[]}}}